New technology is simply defined as any newly developed tools, techniques, goods, systems, procedures, or materials that are designed to create new applications or that utilize something already available. Often it is meant to give improved functionality, efficiency, accessibility, effectiveness, safety, or increased functionality, availability, or accessibility to goods or services which aren’t currently available via other established means. New technology is literally everywhere, so let’s take a quick look at just some of the most popular types of new technology out there right now:
One of the most important things for any business, large or small, is to have a solid control system in place before introducing any new technology. This includes not only processes but also information and communication systems as well. The proper controls to ensure that nothing out of the ordinary is introduced into the company, and that all processes and procedures are properly adhered to and monitored. Without these controls, a lot of time and money can be wasted implementing a new technology that has since been misused, damaged, or neglected. Therefore, it’s absolutely crucial for any organization to have an effective control system in place before even considering incorporating any new technology.
Control systems for new technology are usually designed for smaller and more simple applications, such as software or cellular phones. However, some managers have found them useful for larger tasks like controlling the distribution networks of a manufacturing plant or the flow of information throughout an entire corporation. The application or network itself often represents a whole host of problems and obstacles, and new managers must deal with them head on if they wish to successfully implement any innovations. Managers should consider having a single person or team responsible for overseeing the creation and implementation of any new technology-it simplifies the task and minimizes oversight. Plus, it makes sure that once a new technology has been put into place, it’s in effect for the long haul.
For top management to support a new technology in place, a number of things must first be done. The managers who manage the team that implements the innovation need to be involved from the beginning so that they can be kept informed of the overall progress as it happens. This also allows the innovators to incorporate whatever changes or adjustments they deem necessary at the appropriate time. The team that is responsible for implementing the computerized technologies need to be comprised of knowledgeable individuals who are also part of the team that is developing the new technology. This helps to ensure that top management is kept in the loop throughout its execution.
Another way that top management can get involved is by having a dedicated project team to create an innovation strategy. This strategy is essentially a road map or a blueprint for the implementation of the new technology. It explains in great detail what steps will be taken, when they will be taken, how quickly they will be implemented, and how they should be implemented. Having a well written strategy can make the difference between an acceptable innovation process and one that is both costly and unsuccessful.
Top management also needs to be made aware of the marketing perspective on the matter. There are two views that can be taken into account here. On the one hand, the marketing perspective states that an innovative product needs to be promoted so that it receives the right customer attention. On the other hand, the marketing perspective states that an innovative product needs to be well marketed so that it receives the right customer attention. It could be argued either way that an innovative product requires the implementation of new marketing strategies and techniques in order for it to be successfully implemented.
In addition, top management needs to realize that there is a key to innovating successfully is having the “buy-in” of the team members that will be implementing the new technology. When the team is assembled, each member is required to sign a contract that states that he or she will do his or her part in making the implementation of the new technology a success. The contract may specify the actions that need to be taken and when they should be taken. This is crucial because many managers view implementation as something that should be done quickly. However, it is vital that these managers realize that in the case of innovation, it is imperative that these initiatives be made with the input of the team members.
Finally, top managers need to remember that there is value in allowing their employees to have an opinion. Some managers view employee opinions as being negative because they might have an opinion that the new technology being implemented is not well implemented. However, this view could not be further from the truth because such employee opinions can help the managers to determine whether or not the innovation being presented to the market will meet with their approval. The key therefore is for managers to allow their employee’s opinion leaders to voice their opinion.